Faqs

Whether your pharmacy is licensed or not?

We are one of the best and certified web pharmacies in the United States. We deal only in genuine and FDA-approved drugs. Also, our pharmacy follows all the guidelines and regulations imposed by the government of the United States.

What types of medicines are available on your website?

We sell most of the Rx-only drugs on our Premium Pharmacist . Here, at our web pharmacy, you can buy most of your needed prescription drugs like benzodiazepines, opioids, CNS depressants, and sedatives at reasonable prices.

For the complete details on our products, please check out our product category page.

What payment modes do you accept?

In order to make your purchase more easy and accessible, we accept a range of legal and safe payment modes. We offer payment options like Credit Cards, Debit Cards, Cash App, Apple Pay, Zelle App, Venmo, Bitcoin, and Gift Cards such as (Razor Gold, Lululemon, Sephora, and others).

What if I received a faulty delivery or a product that is not mine?

If the delivery you receive is wrong or does not belong to you, you can contact us through our email support or can directly call our representatives.

They will look into the matter and accept your request as soon as possible. And once your request is accepted, our delivery partner will come and take the package from you and deliver back the right package.

Do the customers get discounts on your website?

From time to time, we offer many deals and up to 25% discount to our customers. Premium Pharmacist also gives seasonal and festive discounts.

You can get full info about these discounts through our email and message. You can also contact our executives to learn more about the best offers that we provide.

How long does it take to get my prescription/order approved?

Our team of professionals aims to assess your set of questions and approve your order within 45 to 60 minutes on a working day. At the weekend, our team members strive to do this within 3 hours.

How can I track my order?

Premium Pharmacist enables you to track your parcel on your personal cell phone. If you have requested to deliver your product to your doorstep and your parcel has not arrived, you can reply to our order confirmation mail and track your product. If you haven’t received an order confirmation mail, visit our website’s “Contact Us” page.

Can I cancel my order after paying for it?

You can cancel your order any time before it reaches the shipment phase or you have not received it. Once your product has been successfully delivered, you will not be allowed to cancel it.

In case of a faulty or missed product delivery, you can claim a refund. For more information, check out the “Delivery & Refund Policy”.

How do I know if my order for medicine has been received?

Once one of our team members responds to your order, you will receive a confirmation email and a text message regarding your order confirmation in your patient record.

Are there any delivery charges?

No, our delivery service is completely free of charge. We don’t charge any amount for the delivery service.

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